29 Aug In the interim…..
The subject of interim management has had fresh impetus on LinkedIn recently, with a variety of opinions which focus on their cost effectiveness. So, thinking of my own specialist area, healthcare management, let me throw my opinion into the ring based on my experience in both the provider and commissioner setting.
These are, shall we say, “interesting” times to be an interim. Price caps are making so many Trusts think twice before recruiting interims right now, but think about what we can add. “Value” in financial terms? Undoubtedly. By our very nature, we interims hit the ground running, build strong relationships quickly and can see straight to the real heart of the issue. But value means so much more. A good interim brings real experience, knowledge and skills, we work with real focus and dedication because we are driven by successful delivery, by providing tangible improvements and by being adept at balancing the needs of business, clinicians, and Politicians while ensuring that the patient and their family comes first. And THAT is value! It is actually ADDING value to the organisation.
My own company provides continuous service improvement, programme and project management in the acute sector in the UK and Channel Islands. Identifying areas requiring development, as an interim I can quickly implement change and translate that change in a way that improves outcomes and experiences for patients and their families. As a service review specialist, I quickly get to the heart of the matter, bypassing office politics (and not taking a month to find out how the photocopier works) and understand the needs of my fellow healthcare professionals to build robust, lasting working relationships and produce detailed meaningful reports and recommendations.
All that, and the organisation in question doesn’t have to worry about holiday pay, sickness, appraisals etc etc. Trust me, we interims perform, we add value on every level and we deliver.